Current programmes on offer from Conexus International.

'Programmes are designed not just to educate but to provide a platform on which your people will innovate.'

The following is a list of some, but not all of the programmes which Conexus International provides. If you have a need for sales, marketing, customer services, strategy, business development, client management or general work skill programme of development not listed here, please contact us to explore your specific needs in detail.

 

Marketing Programmes
.... Introduction to Marketing
.... Fundamentals of Direct marketing
.... Integrating Direct Marketing and Telemarketing
.... Running direct e-mail campaigns
.... Developing and running successful campaigns
.... Database Development for Direct Marketing
.... Customer Communication Skills
.... Customer Relationship and Development
.... Commissioning a Marketing Campaign
.... Developing a Marketing Strategy

Sales Programmes
.... Foundation Selling Skills
.... Advanced Selling Skills
.... Business planning for Sales People
.... Customer Involved selling
.... Negotiation Skills
.... Exhibition Selling
.... Selling through 3rd Parties and Distributors
.... Selling on the Telephone
.... Key Account Management


Management Development
.... Leading a Management Team
.... Business Planning for Sales Managers
.... Leading a Sales Team
.... Introduction To Management
.... Management Development - Process and Planning
.... Management Development - People and Motivation
.... Management Skills for Technical Professionals
.... Change Management - Strategy Workshop

General Programmes
.... Train-the-Trainer
.... Running Effective Meetings
.... Presentation Skills
.... Recruitment And Induction
.... Creating a Competitive Edge
.... Assertiveness in the Workplace

Project Based Development
.... Impact programmes (a programme format that focuses on generating achievement of particular results very fast)
.... Competitive development (many skills listed on these pages can be developed in workshops that simulate real situations, with teams competing against each other to implement new learning as effectively as possible.

Contact Centre Programmes
.... Developing a Contact Centre - Strategy Workshop
.... Managing a Contact Centre
.... Team Leader Development
.... Agent Development
.... Customer Service for Technical Support Agents
.... Customer Care for Service Organisations
.... Written Communications Skills for Contact Centres

Workshops
Workshops provide you with an extremely effective way to gain agreement from different groups of people that guarantees 'buy-in' from all parties. So when you want consensus on something fast……

.... Channel Partner Workshop
....
Strategic Planning Workshop
....
Creative Problem Solving Breakthrough Workshop
.... Team Effectiveness and Planning Workshop
....
Business Development Workshop
....
Activity Planning Workshop
....
Decision Making Workshop


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mikecourt@conexus-international.com
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